BHF Royale Return and Refund Policy

Last Updated: [05/01/2024]

At BHF Royale, we want to ensure your complete satisfaction with every purchase. Please review our Return and Refund Policy to understand your rights and obligations when making a return.

1. Timeframe for Product Returns:

  • Customers MUST notify BHF Royale of their intent to return a product within 24 hours of receiving it.
  • We strongly advise customers to inspect the product immediately upon receipt to either accept or reject it.

2. Conditions for Returns:

  • Products must be returned in their original condition: unworn, with tags attached, and in the original packaging.

3. Refund Process:

  • BHF Royale offers refunds in-store credit, or exchange for eligible returned products.

4. Non-Returnable Items:

  • The following items are non-returnable:
    • Items purchased during clearance sales.
    • Customized or personalized items with content tailored to the customer.
    • Items received as gifts to the customer.

Return Procedure:

  1. Contact our Customer Support team within 24 hours of receiving the product to notify us of your intent to return.
  2. Provide relevant details, including your order number, product information, and reason for the return.
  3. Follow the instructions provided by our Customer Support team for returning the product.

Note:

  • BHF Royale reserves the right to refuse returns that do not meet the specified conditions.
  • Customers are responsible for the return delivery costs

For any questions or concerns regarding our Return and Refund Policy, please contact our Customer Support team at info@bhfroyale.com or bhfroyale@gmail.com and 08165094407

Thank you for choosing BHF Royale.