BHF Royale Return and Refund Policy
Last Updated: [05/01/2024]
At BHF Royale, we want to ensure your complete satisfaction with every purchase. Please review our Return and Refund Policy to understand your rights and obligations when making a return.
1. Timeframe for Product Returns:
- Customers MUST notify BHF Royale of their intent to return a product within 24 hours of receiving it.
- We strongly advise customers to inspect the product immediately upon receipt to either accept or reject it.
2. Conditions for Returns:
- Products must be returned in their original condition: unworn, with tags attached, and in the original packaging.
3. Refund Process:
- BHF Royale offers refunds in-store credit, or exchange for eligible returned products.
4. Non-Returnable Items:
- The following items are non-returnable:
- Items purchased during clearance sales.
- Customized or personalized items with content tailored to the customer.
- Items received as gifts to the customer.
Return Procedure:
- Contact our Customer Support team within 24 hours of receiving the product to notify us of your intent to return.
- Provide relevant details, including your order number, product information, and reason for the return.
- Follow the instructions provided by our Customer Support team for returning the product.
Note:
- BHF Royale reserves the right to refuse returns that do not meet the specified conditions.
- Customers are responsible for the return delivery costs
For any questions or concerns regarding our Return and Refund Policy, please contact our Customer Support team at info@bhfroyale.com or bhfroyale@gmail.com and 08165094407
Thank you for choosing BHF Royale.